Shipping & Delivery Policy

Processing Time

At Decor World General Trading Co LLC, we prepare every order with care to ensure it reaches you in perfect condition.
Our standard order processing time is up to 2 business days. Orders are processed Monday to Saturday, excluding Sundays and public holidays.

Please note that order processing and shipping are separate stages, and each has its own timeframe.

Delivery Time

United Arab Emirates (UAE)

  • Standard delivery: Within 48 hours after dispatch

  • For urgent next-day delivery, please contact our customer support team before placing your order.
    Additional charges may apply, subject to location and availability.

GCC Countries (Saudi Arabia, Oman, Qatar, Kuwait, Bahrain)

  • Estimated delivery time: 3–6 working days

  • Delivery timelines may vary depending on destination city, customs clearance, and courier schedules.

Shipping Partners

To ensure reliable and flexible delivery, we work with multiple trusted courier partners, including: DHL Express, Aramex, Emirates Post, Quiqup

The courier is selected based on destination, product type, and delivery efficiency to provide the best possible service.

Shipping Costs

UAE Orders

  • Free shipping on all orders

GCC Orders

  • Free shipping on most items

Any applicable shipping charges will be clearly displayed at checkout.

Customs & Import Duties

UAE Customers

  • No customs or import duties apply.

GCC Customers

  • Customs duties or import taxes (if applicable) are the responsibility of the buyer.

  • Any delays caused by customs clearance are outside our control.

Packaging

All products are packed securely using eco-friendly, export-grade packaging designed to protect your item during transit.
Our packaging is:

  • Durable and safe for long-distance shipping

  • Suitable for gifting

  • Designed with internal protective layers to prevent damage

Warranty & Quality Assurance

Each product is carefully inspected before dispatch to ensure it meets our quality standards.
Warranty coverage applies to all maps in accordance with our product terms and conditions.

Order Tracking

Once your order is shipped, you will receive tracking details via email or WhatsApp, allowing you to monitor your delivery in real time.

Customer Support

If you have any questions about shipping, urgent delivery requests, or your order status, our team is happy to assist:

📧 hello@enjoythewood.ae
📞 +971 52 672 3570