FAQs

What is the difference between 2D and 3D maps?

  • Answer: The primary difference lies in their structure. Our 3D maps feature three distinct layers, ranging from 3 to 12 mm thick (0.12" - 0.47"), creating a dynamic, textured effect. In contrast, our 2D maps are single-layered, with a thickness of 3 mm (0.12"), offering a flat, streamlined appearance.

What types of maps do you offer?

  • Answer: We provide three types of maps:
    • Blank Maps: Outline of the world without engravings.
    • Basic Maps: Includes countries, capitals (for sizes L/XL/XXL), states of the USA, Canada, Australia, major lakes, rivers, and largest cities.
    • Prime Maps: Incorporates all features of the Basic Map plus the "Antarctica" piece.

Can I order a customized map?

  • Answer: Yes, we offer customized maps tailored to your specifications for an additional fee. The cost will vary based on the type and size of the map.

How can I remove the map from the wall?

  • Answer: To remove the map, use a hairdryer to gently heat the area between the map piece and the wall. After a short wait, carefully peel off each piece.

What materials are your wooden maps made from?

  • Answer: Our wooden maps are crafted from high-quality birch plywood, ensuring durability and a premium finish. Each map is meticulously designed to enhance the aesthetic of any space.

How do I care for my Wooden World Map?

  • Answer: To maintain the beauty of your Wooden World Map, clean it with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials, as they may damage the finish.

Do you offer international shipping?

  • Answer: Yes, we offer international shipping. For details on shipping times and costs, please refer to our Shipping & Delivery page.

Can I track my order?

  • Answer: Yes, once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

What is your return policy?

  • Answer: We offer a 7-day return policy on all products, subject to our terms and conditions. Please review our Returns & Exchanges page for more information.

How do I contact customer support?

For additional information, please visit our Customer Care page or reach out to us directly. We’re here to ensure you have the best experience with Enjoy The Wood products.