DELIVERY DETAILS

PROCESSING TIME
The time required to prepare an order for shipping (delivery) is 1 business day. However, we consistently strive to dispatch your order at the earliest opportunity.
Please Note: Orders are prepared and shipped on business days, Monday through Saturday. Sunday is not considered a part of the shipping days. Additionally, it's important to understand that the processes of preparing and shipping (delivery) are distinct, each with its own timeframe.

SHIPPING TIME
▪️ For the UAE, All orders are typically shipped within 24-48 hours, except for those in remote areas. In such cases, the day of order placement is crucial as the courier has specific days for deliveries to these areas.
We partner with Quiqup, a reputable shipping company in the UAE, known for its excellent notification system and customer service. Quiqup is equipped to collect payments, either in cash or via any bank card.
▪️ In Bahrain, Kuwait, Oman, Qatar, and Saudi Arabia: The shipping time for these countries ranges from 2-4 working days.
For all international shipments, we rely on DHL Express, a globally renowned company with over 54 years of experience in providing exceptional services.

CUSTOMS AND IMPORT TAXES 
▪️ For UAE Customers: No customs and import taxes apply.
▪️ For Buyers in Other GCC Countries: Buyers are responsible for any customs and import taxes that may apply. Please note that we are not liable for delays caused by customs procedures.

SHIPPING COST
▪️ For the UAE, we provide complimentary shipping on all our products.
▪️ In Bahrain, Kuwait, Oman, Qatar, and Saudi Arabia, we extend free shipping for all items, with the exception of the all LED Maps, Single Panel, and any items currently on sale, including but not limited to Clearance Sale, Christmas Sale, Black Friday, and Ramadan Sale.

PACKAGING & WARRANTY
▪️ Product Packaging: All our products are safely packed in eco-friendly packaging. We continually strive to enhance the quality of our packaging, ensuring it aligns with globally acclaimed standards. Our packaging is not only secure but also perfect for gifting. It features a convenient handle for easy transportation, and the interior is meticulously packed with care and safety.
▪️ Warranty and Quality Assurance: For all our Maps, we provide a warranty and guarantee the quality of each item you receive.